In its pursuit to maintain the highest standards in mobile technology and create pioneering services in telecommunications, Huawei – the global technology leader has now established yet another world-class “Customer Service Centre” (CSC) in Siddique Trade Centre, on Main Boulevard, Gulberg III, Lahore – where the customers can access prompt After-Sales services and avail a complete range of Warranty Services, with unmatched convenience and care. An exciting launch ceremony was held recently, to inaugurate this high-tech facility.
Highly qualified, experienced and courteous staff members, managing this Customer Service Centre (CSC) promise to deliver technical repairs, warranty and maintenance services. Devices with no warranty-cover can also be serviced and repaired here at very competitive rates. Although, Huawei’s impressive new Service Center in Lahore will not be engaged in the direct sales activities, the customers will be able to purchase a wide range of high-quality accessories for their favorite smart-phones.
An exclusive “Experience Zone” has also been created within this new centre, where the technology enthusiasts can get hands-on experience with the latest Huawei devices. Live demonstrations will also be held at the centre to allow the Huawei fans to evaluate and enjoy the newly introduced features.
The inauguration ceremony was personally attended by Senior leaders of Huawei Pakistan, including; the General Manager Devices for Huawei Pakistan – Mr. Shawn and the Deputy General Manager of Huawei Devices Department – Mr. Fraz Malik Khan, along with Mr. Linpeng.
The General Manager of Customer Serivce at whole region – Mr. Shawn stated that; Continuing with Huawei’s tradition of providing innovative solutions and products for the customers, we have established this advanced service centre which is designed to ensure the provision of cutting-edge facilities for the customers. With its convenient location and well-trained staff, the customers will be able to get a hassle-free service experience at this centre.
Being a global leader in technology, Huawei is rapidly expanding its network in Pakistan, while it successfully serves One-third of the world’s population, in 170 countries, earning a consolidated sales revenue of $46 Billion in 2014. It has established 16 global research and service centers, along with 28 joint-innovation centres, where 70,000 out of Huawei’s 150,000 employees world-wide, are engaged in R&D activities, to revolutionize the future of telecommunications and ICT.