Samsung Electronics is a global award-winning innovator, which is rapidly expanding and enriching its sales network all over Pakistan. Recently, Business head mobile division Pakistan & Afghanistan – Mr. Umer Ghumman personally visited the markets in Hyderabad Sindh, to interact and engage with the dealers, to exchange experiences and ideas, to get a deeper insight into the local market dynamics. The retailers were delighted to meet the Samsung Chief and appreciated his personal interest in closely observing the market, to better understand the changing needs of the dealers’ network.
On the occasion, Mr. Umer Ghumman stated that: Samsung is consistently striving to strengthen our relationships with the dealer’s network, who provide us with a better understanding of the market and inform us about the evolving needs and preferences of our consumers. We need to maintain a swift, convenient and responsive sales network to live up to the expectations of our customers while providing them with revolutionary products. This way, we are delivering a world-class customer services experience to the customers in every city and town.
Samsung is thus enhancing its accessibility. The customers can interact with the Samsung brand more easily. The company is empowering the customers to enjoy the latest in telecommunication technologies and perpetual connectivity, on-the-go. Samsung’s customer-response facilities in Pakistan are at par with the international standards, while the customers’ hassles are greatly reduced.