Internet services

After disruption, Internet services fully restored now, PTCL informed

PTCL services are now fully restored nationwide. Users had been facing the slowdown in internet traffic and browsing, since the submarine cables went offline. The repair now has been done and internet services are fully restored. PTCL sent its customers mobile messages in which they updated its users about the status of the speed and reason for the slowdown. They also posted on their social media handles about the slowdown. 

We regret the inconvenience caused to our customers and will notify you as soon as the services are fully restored. Thank you for your patience.

PTCL informed its customers that International Submarine Cable AAE-1 near Doha is now repaired and issue has been rectified. 

They also issued a press release in this regard in which they said “The PTCL in conjunction with the International Submarine Consortium was working to fully restore internet services across the country,” 

This is the second time in two months that services were interrupted. Earlier in October the services went offline. The 25,000km consortium cable system is connecting South East Asia to Europe via Egypt. Total length of cables cover the countries in the Middle East and South Asia. 

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“We are pleased to share that PTCL services have been restored across the country. The technical fault that occurred in the International Submarine Cable AAE-1 near Doha has been rectified and fixed. Sorry for the inconvenience. We thank you for your patience and understanding,” said PTCL on its social media handles.

In October IMEWE (India Middle East Western Europe) and SEAMEWE 4 (South East Asia–Middle East–Western Europe 4) were affected and internet faced a regional slowdown. Later, the issue had been rectified and the internet had been restored after the repair work.

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